Hi, I'm Melissa S. McHugh. Welcome to my profile!
Melissa S. McHugh's Bio:
Melissa McHugh is a data-driven and analytical digital marketer. Her experience began as a volunteer in the non-profit sector, but has since encompassed both B2B and B2C industries including healthcare, education, legal; interior design, and, most recently, the automotive industry.
Melissa's peers and managers alike say that her greatest strength lies in her ability to establish long-lasting professional relationships based on trust, honesty, mutual respect, and a healthy dose of humor. A former supervisor described M,elissa as “driven, self-motivated, empathetic, and a true problem solver”
Melissa MchHugh is tech savvy and fluent in:
• Microsoft Office – Outlook, Excel, Word, PowerPoint, Publisher (I love them all!)
• Google Tools – Analytics, Webmaster Tools, AdWords Keyword Planner, Trends, Drive, Docs, Hangouts
• Adobe Creative Suite - Illustrator, InDesign, Acrobat Pro, Photoshop
• Social Media - Twitter, Facebook, Klout, Hootsuite, LinkedIn, Google +, Pinterest, Instagram
• Collaboration Tools – DropBox, SharePoint, Podio
• Salesforce CRM software
A few more things she can do for you (a.k.a. gratuitous keyword stuffing):
Marketing Copywriting; Create Stunning, Effective Presentations; Author And Design Newsletters, Emails, Announcements And Press Releases; Automate Marketing Processes; Account Management; Document Design; Salesforce Administration; Collateral Design And Authorship; Structure Deals; Negotiate Contracts; Event Planning; Training And Mentoring; Project Implementation And Management; Customer Retention; Blogging; Audience Engagement; SEO Copywriting; Analyze Data; Identify Trends; Semantic Search; Intent Search; Pivot Tables; Graphs and Charts
Melissa S. McHugh's Experience:
Office & Showroom Manager at Details Interior FashionsMay 2007 - October 2007
For Details Interior Fashions, I was responsible for managing day-to-day operations - including bookkeeping, scheduling and closing sales with walk-in clients. I also oversaw ad placement in local publications and assisted in the selection of creative pieces to be used.
Social Media & Branding Intern at Stelladaur Academy, Inc.February 2014
The Stelladaur Academy is a fledgling organization with no pre-existing social media presence. As an intern, I am responsible for creating and implementing social media content strategies, and researching market trends and consumer consumption to create timely, relevant content for multiple brands, across multiple platforms. My responsibilities also include identifying strategic business opportunities and collaborations to increase brand awareness and build credibility.
Online Community Manager at Independent ContractorJune 2013
As a contractor, my specialty lies in researching market and consumer trends to create or evaluate social media stratagems for small to mid-sized organizations. I relish the challenge that comes with fostering new digital communities and re-engaging existing audiences. To view some samples of the work I've done, please visit my social portfolio: http://melissasmchugh.flavors.me/
Sales Support Administrator at Injured Workers PharmacyMarch 2008 - July 2013
While my official title at Injured Workers Pharmacy was Sales Support Administrator, I was also known as the "go-to person" for ad hoc projects. Some of the hats I wore included marketer, project manager, copywriter, technical writer, researcher, trainer, event coordinator and, occasionally, printer repair person. As a growing company,it was crucial to have all hands on board and I was always more than happy to fill in wherever there was a need.
Customer Care Associate at Injured Workers PharmacyMarch 2008 - March 2010
This position began as an entry level, data entry position for the pharmacy. Within the first year, I was promoted to the customer care and tasked with contacting patients regarding shipping issues and delays. In this role, I was also tasked with streamlining the daily tasks. By collaborating with internal departments and outside vendors, I was able to reduce the time spend on tracking and addressing issued from 16 to 4 hours, per day!
Virtual Mail Room Technician (Temporary Position for IWP) at Medix StaffingNovember 2007 - March 2008
In this temp-to-perm position for Injured Workers Pharmacy, I was responsible for recording faxed prescriptions in Excel, triaging prescriptions and ensuring timely delivery to the correct departments.
Pharmacy Technician at WalgreensAugust 2006 - September 2007
In addition to learning the ins and outs of pharmacy, my role at Walgreens gave me my first introduction to public relations. As a new store in a small area, it was crucial to build the brand's reputation within the community. To this end, we implemented a Medicare Part D consultation plan. My role in the consultation was to research all available plans and assist patients in selecting the plan that best suited their needs. By hosting periodic consultation tables, I was able to grow our customer base, strengthen relationships with existing patients, and build brand credibility.
Melissa S. McHugh's Education:
Southern New Hampshire UniversityBachelor of Arts (B.A.) in CommunicationsConcentration: Professional WritingActivities: Social Media Marketing Strategy Marketing Technical Writing Creative Non-Fiction Journalism Desktop Publishing Graphics & Layout/Print Media Public Relations
Melissa S. McHugh's Interests & Activities:
Social Media Marketing, Document Design, Training, PowerPoint Presentations, Graphic Design, New Technologies, Business Writing, Event Coordination, Website Design